Septic emergency? Backups, overflows, failing systems, what to do right now →
Excavated septic lateral line under repair on a Lowcountry lot
Home/Emergency

Septic emergency? Do this now.

Backups, overflows, alarms. Two minutes of the right moves protects your house and your yard. Then call, and a real person answers, after hours included.

Call (843) 410-7949 Text us instead

Call right now if…

  • Sewage is backing up into tubs, showers, or floor drains
  • Water or sewage is surfacing at the tank lids or over the drain field
  • Your system alarm is sounding and water is rising or draining has stopped
  • Strong sewage smell indoors that doesn't clear with ventilation

One slow drain, a gurgle, or an alarm with everything still draining? That's urgent, not an emergency. Call during business hours and we'll get you scheduled fast.

While you wait: the six moves that matter

  1. Stop putting water into the system. No laundry, no dishwasher, minimal flushing. Every gallon makes a backup worse.
  2. Keep people and pets away from pooled water, wet floors, and the area around the tank. Raw sewage carries bacteria.
  3. Don't lift the tank lids. Open tanks are a genuine drowning and gas hazard. Leave them to us.
  4. If an alarm is sounding, press its silence button if it has one, but don't unplug the panel. It's telling us something useful.
  5. Don't drive or park over the tank or drain field. Saturated ground collapses easily.
  6. Skip the chemicals. Drain cleaner doesn't fix septic problems and makes the tank worse.

What happens when we arrive

  • Find the real problem. Blocked line, full tank, failed pump, saturated field. We diagnose before we touch anything.
  • Get it flowing tonight. The first job is making the house livable again.
  • Price before work. Emergency or not, you hear the cost before we start, and the permanent fix gets a written estimate, not a midnight upsell.
Worth knowing

Most "sudden" emergencies gave warnings for weeks: slow drains, gurgling, soggy grass. If tonight ends fine, put the system on a maintenance schedule and it likely won't happen again.

Emergency questions.

Do you answer after hours?

Yes. Call the same number any hour; backups don't keep business hours, and neither does the emergency line.

Do I need to know where my tank is?

No. We locate the tank and field when we arrive. If you know, it saves a few minutes, but never dig or lift lids yourself.

What does emergency service cost?

Depends on what we find; a blocked line is very different from a failed pump. Either way, you hear the price before work begins.

Is a sewage backup dangerous?

Treat it that way. Keep children and pets clear of pooled water and affected floors, and wash thoroughly after any contact.