Resources

Forms, guides, and straight answers.

Everything you need to stay on top of your septic system, paperwork, care basics, DHEC notes, and the questions we get asked most.

Downloads & Links

Start here.

Forms you'll need as a homeowner or buyer, plus our own guides to keep your system healthy.

How Your Septic System Works

A plain-English guide to what happens underground, conventional vs. advanced treatment, and why routine maintenance saves you money.

Guide · 5 min read Read guide →

Fuji Clean Residential Brochure

How Fuji Clean advanced treatment works for homes, from the manufacturer. We're the authorized South Carolina dealer.

PDF · Fuji Clean USA Download brochure →

Fuji Clean Commercial Brochure

Advanced treatment for subdivisions, commercial sites, and larger flows. Full literature from Fuji Clean USA.

PDF · Fuji Clean USA Download brochure →

Maintenance Agreement

Annual and bi-annual plan agreement, what we inspect, what's included, and our service promise in writing.

PDF · 2 pages Download form →

Pump-Out Request Form

Scheduling form for routine pump-outs. Includes tank access info and our standard-rate card.

PDF · 1 page Download form →

Buying a Home with Septic

What the state requires on a property transfer, the pre-purchase DHEC inspection, and the red flags to check before you close.

Guide · 4 min read Read guide →

How Often to Pump

A straight-shooting guide to pump-out frequency by household size, tank size, and system type.

Guide · 5 min read Read guide →

What Not to Flush

The short list of things that kill Lowcountry septic systems, and the longer list most homeowners don't know about.

Guide · 3 min read Read guide →

Service Area Map

Every county and city we serve, plus our tri-county emergency response coverage.

Map · Interactive View coverage →
FAQ

Questions Lowcountry homeowners actually ask.

Twenty-five years of the same five conversations. Here are the answers, and if yours isn't here, call us.

How often should my tank be pumped?

Average Lowcountry household: every 3–5 years. Bigger family or smaller tank: closer to 2–3. We can inspect and tell you where you actually stand rather than guessing.

What's included in a maintenance plan?

Annual inspection, sludge measurement, pump/baffle check, mechanical component test (for advanced systems), and a written report. Bi-annual adds a mid-year check, required for Fuji Clean and other ATUs.

Do I need DHEC approval before I install?

Yes, every septic install in South Carolina requires a DHEC permit. We handle the entire permitting process as part of any installation we do, including soil evaluation and the site visit.

How long does a new install take?

Typical conventional install: 2–3 days of fieldwork once permits are approved. Fuji Clean or other advanced systems: 3–5 days. Permitting varies by county but usually runs 2–4 weeks.

What's a Fuji Clean system?

An aerobic treatment unit from Fuji Clean USA. It treats wastewater to a much higher standard than a conventional tank, which means it works on lots where conventional systems can't, small footprints, high water tables, or sensitive soils. We're a certified Fuji Clean installer.

How much more does a Fuji Clean cost to maintain?

The bi-annual service is required and costs about 2× a conventional annual plan. Pump-outs are less frequent, though. Over 10 years, the total cost difference is smaller than most people expect.

I'm buying a house with a septic system, what do I need?

Get a DHEC-certified pre-purchase inspection. We dig to the tank, pump it, inspect the components, and file a full written report. It's the single most important contingency in a Lowcountry home purchase.

How do I know if the system I'm buying is end-of-life?

Three tells: standing water or soggy patches over the drain field, slow drains through the whole house, and repeated backups. We can assess, and if it's replaceable vs. repairable, we'll tell you honestly.

My system is backing up, what do I do right now?

Stop running water (no laundry, no dishwasher), avoid the tank area, and call us. If it's after hours, the same number goes straight to on-call. We dispatch 24/7 within the tri-county area.

My alarm is going off, is this an emergency?

Usually not urgent, but don't ignore it. Most alarms mean a pump has failed or the tank has hit high-water. Call the same day. It won't fix itself and waiting turns a repair into a replacement.

Are enzyme additives worth buying?

No. A healthy tank generates its own bacteria. The marketing is better than the product. Spend the money on a real pump-out schedule instead.

Do you handle the whole project, including excavation?

Yes. Permitting, soil eval, excavation, install, inspection, backfill, and restoration. One crew, one number, one invoice.

Didn't find what you needed?

Call us with your question, no form, no waiting, no runaround. Twenty-five years of answers at your service.